THE OPTIMUM YOU

Attract | Develop | Retain

Home service businesses! Beat out your competition in the labor market.
We help you attract, develop, & retain A-Level employees.

You run your business. We’ll build your in-house training and development programs. Sign up for my free cheatsheet: The 1-Hour Office Support Audit - Steps to a 15 Million Dollar Contracting Business. You'll receive a step-by-step roadmap to start helping you build your in-house support staff.

The Real Reason You Have Uninvested Employees And High Turnover—And It’s Not What You Think!

You want reliable employees. 

So you offer a great wage, recruit through all the job boards, scout regularly and even post on social media. 

But still, the talent pool is nowhere near where you want them to be. 

Why is this so hard? Why are other businesses winning in the recruitment game and why are they making so much more money than you? 

It’s because they have the one thing you’re lacking: Benefits and Incentive.

Sure, you’ve built up a nice team of people who (barley) do their jobs. But your employee turnover is through the roof. 

They treat their work like it’s a JOB and not a CAREER. Even worse, they are not loyal to your brand. Once your competitor offers a dollar more per hour, your employees hit the road. 

Here’s why:

If you’re not continuously providing growth opportunities, learning incentives and career benefits to your employees you are putting yourself in the perfect spot to compete on wage.  

You may not know this but you and your competitors are in a wage bidding war.

Anyone can compete on providing a good wage, even if it's just an extra $1/hr. So, now what?

When you and your competitors are at an even playing field, you need to stand out to attract and retain A-level employees. 

If you're just competing on wage, you’ve already lost. 

The only answer for continued sales and greater business growth is to continuously add people to your team. 

Employee benefits and incentives are key. This is where you have to compete. 

And you can’t do that without great in-house training and development programs.

Training and Development Resources Help You Create:

 

  • Job Duties and Responsibilities Handbooks
  • Employee Learning and Growth Opportunities
  • Leadership Programs
  • Pay Incentive Programs
  • Professional Training and Development Resources
  • Professional Guidance & Mentoring Programs
  • Leadership Development Programs
  • Management Communication and Presentation Guides
  • and much more!

for...

  • Sales Technicians/Outside Sales 
  • Call Center & Appointment Representatives
  • Customer Service Representatives
  • Management and Supervision

In Four Key Areas of Your Business:

  • Customer Service and Experience 
  • Marketing & Sales
  • Leadership and Management
  • Business Development


Most home service businesses seriously resist providing any type of training and development resources to their team. 

They think things like:

“I don't know how to start training my team.”

“But I can’t afford to train!”

“I don’t know how to create training!”

“What if I invest all this time and money and it doesn’t work out?”

“I’m not ready yet!”

But there’s something I need you to know: It’s SO much easier to provide employee training and development benefits than you might think! 

Training and development resources are a huge incentive for talent to choose working for your business over your competitors. 

Plus, training your team–whether it’s tiny-but-mighty or ridiculously robust–is arguably the most cost effective way to make your business more efficient.

In fact, I’d go as far as to say that if you’re not providing in-house training and development programs, you’re seriously missing out–on money and on opportunities!

So, no matter whether you’ve never shelled out a penny for training and development programs or you’re a seasoned CEO who just can’t seem to attract, develop and retain team members, I’ve put together solutions that will let you be hands off while walking your team through the exact steps they’ll need to start offering these benefits and incentives. 

Programs so good that it gives your team accountability and ownership without micromanaging or scaring off your current A-levels!

How does this all work?

​Building your training and development program is just like ordering your favorite pizza! 

Step 1: Choose Your Crust


"I started working with Kendra to tackle my challenges with marketing. As a creative entrepreneur I struggle a lot to switch between creating and promoting and I was neglecting the marketing part in many ways."


Step 2: Choose Your Sauce


"I've done so much private learning up to now and really haven't paid for anything - just researched stuff myself. But what I was lacking was someone to actually say yes you are on the right track or no change this."


Step 3: Choose Your Toppings


“Kendra is amazing. The way she speaks and connects with others is inspiring and motivating all in one. She makes real connections and genuinely cares about the people she is speaking to.”

 


Solutions 

For your convenience, I am offering my best consulting services as low risk, fixed priced packages!


Monthly In-House Training Center & Strategic Guidance For Office Teams 


"I started working with Kendra to tackle my challenges with marketing. As a creative entrepreneur I struggle a lot to switch between creating and promoting and I was neglecting the marketing part in many ways. Kendra is a natural in looking at your business and developing a plan to take you from A to B. Working with her made me understand from day one what my next steps are and where I am in regard of achieving my goals.Kendra holds an abundance of knowledge and tangible steps to follow that any business owner, who wants to up there marketing game can highly benefit from!"


Micro 

No problem at all! Just sign up for my free cheatsheet: The 1-Hour Office Support Audit - Steps to a 15 Million Dollar Contracting Business. You'll receive a step-by-step roadmap to start helping you build your in-house support staff.

THIS TRAINING & DEVELOPMENT PACKAGE IS CURRENTLY $899 

Venture

No problem at all! Just sign up for my free cheatsheet: The 1-Hour Office Support Audit - Steps to a 15 Million Dollar Contracting Business. You'll receive a step-by-step roadmap to start helping you build your in-house support staff.

THIS TRAINING & DEVELOPMENT PACKAGE IS CURRENTLY $2499

Corporate 

No problem at all! Just sign up for my free cheatsheet: The 1-Hour Office Support Audit - Steps to a 15 Million Dollar Contracting Business. You'll receive a step-by-step roadmap to start helping you build your in-house support staff.

THIS TRAINING & DEVELOPMENT PACKAGE IS CURRENTLY $5499 

Enterprise 

No problem at all! Just sign up for my free cheatsheet: The 1-Hour Office Support Audit - Steps to a 15 Million Dollar Contracting Business. You'll receive a step-by-step roadmap to start helping you build your in-house support staff.

THIS TRAINING & DEVELOPMENT PACKAGE IS CURRENTLY $9499 


Not ready for a big investment yet? 

No problem at all! Just sign up for my free cheatsheet: The 1-Hour Office Support Audit - Steps to a 15 Million Dollar Contracting Business. You'll receive a step-by-step roadmap to start helping you build your in-house support staff.

Here's what some past clients had to say...

Kendra Sette is a Management Consultant & Certified Digital Marketing Strategist. With almost ten years of traditional and digital marketing experience, Sette started her career interning in the marketing departments of various non-profit organizations such as the American Red Cross and the American Cancer Society. Specialized in building internal marketing teams within the construction space, Sette is passionate and dedicated to the fields of branding and marketing. With seven digital marketing professional certifications, Sette is at the top of the industry. Through her work, Sette has also been published in Badassery Magazine and YFS Magazine. Here are some client testimonials Sette has received throughout her career:

"I took Kendra's program recently. I loved her live group webinars, homework, group interaction...all of it. She is a gift to entrepreneurs of all kinds. I have had so many shifts in how I want to market my service business and also in how our ideal client really is. Kendra will speak her truth and I appreciate her straightforward approach during the course. Do yourself a favor and register for her next program. You won't regret it.

Kristin Revere

"I spent just one hour with Kendra on a one-off strategy session. From the moment she popped up on the screen- I knew I liked her. She is charismatic, straight to the point, passionate beyond belief and clearly knows her stuff. After this short time, she gave me some clear pointers and things to look at to improve my business. She gave me clarity on a few things I knew needed looking at." 

Katie Colella

"I started working with Kendra to tackle my challenges with marketing. As a creative entrepreneur I struggle a lot to switch between creating and promoting and I was neglecting the marketing part in many ways. Kendra is a natural in looking at your business and developing a plan to take you from A to B. Working with her made me understand from day one what my next steps are and where I am in regard of achieving my goals. Kendra holds an abundance of knowledge and tangible steps to follow that any business owner, who wants to up there marketing game can highly benefit from!"


Sonja Limone

"I've done so much private learning up to now and really haven't paid for anything - just researched stuff myself. But what I was lacking was someone to actually say yes you are on the right track or no change this. Kendra has given me the guidance and confidence to know and understand what I'm doing and where I’m heading. Kendra has been an amazing support and kept my positivity up. Her wealth of knowledge is astronomical! I highly recommend you get on board and expand your marketing knowledge."



Meagan Goodes

“Kendra is amazing. The way she speaks and connects with others is inspiring and motivating all in one. She makes real connections and genuinely cares about the people she is speaking to. Speaking with her allowed me to discover my own “aha” moment in developing my business. She challenged me in a way that made me realize my next step, and now I am moving forward with something I had been stuck on for weeks. She is positive, electric, and her energy is contagious. I highly recommend working with Kendra as she will push you to become the business you were always meant to be.”

 

Lindsie Scott